Every effort will be made to schedule your preferred time and GP. For routine visits however, we advise you to book ahead to ensure continuity of care with your usual doctor.
Emergencies will always be given priority. Longer appointments are available on request.
If you have forms to be filled out or complex needs to discuss please let reception know. A longer appointment might be preferable.
If you or a family member requires an interpreter, we can organise this for you. Please let us know when you make the appointment.
Booking an appointment is easy and can be done anytime by using our convenient online booking service for some of our doctors. An online booking tab is located at the top of our web pages.
Walk in appointments
Patients without appointments (walk-ins) will be allocated the first available consultation, which may require some waiting.
Home visits are available for regular patients whose condition prevents them attending the clinic. Please ring the clinic (9367 1122) or the Locum service after hours (13 74 25)
Test results may be given over the phone between 2pm and 4pm. In some circumstances doctors require patients to make another appointment to discuss results further in person.
Medical queries by phone or email
Our GPs do not provide routine medical care by phone or email. If you have an urgent question about your care, between appointments, please contact reception. The staff will take a message for your GP who will decide the appropriate response.
Bulk Billing applies to all children under 16 years of age and all pensioners and Health Care Card holders.
Our receptionists are happy to explain any other fees which apply to services and procedures. Our computers can transmit claims to medicare elecronically on your behalf and if you have registered your bank details with Medicare your rebate will be transferred directly to your account. We accept cash, cheque, Eftpos, Visa or Mastercard.
Our common forms are available to you on this web site. They are not yet interactive, but can be printed ready for use.
If you are a new patient you might like to fill out the new patient registration form at home, before you arrive for your first visit.