About the Clinic

Welcome to St. Albans Medical Services, a mixed billing and bulk billing for eligible patients, established since 1979. We currently employ two male and two female General Practitioners who aim to provide medical care to the highest possible standard and to promote and improve the health of our practice population by providing the most appropriate range of services for their needs.

Our staff at St. Albans Medical Services work together as an energetic and integrated team to create a positive and supportive environment to provide the highest quality healthcare. Our practice is fully accredited and complies with Australian standards and regulations.

Our practice is ideally located for those who live and work in St Albans and surrounding areas, such as Keilor, Deer Park, Sunshine, Taylors Lakes, Hillside and Cairnlea. We are close to public transport and there is ample parking for those who prefer to drive.

Contacting the Clinic

OPEN - Mon: 8am-5pm, Tues: 8am-5pm, Wed: 8am-5pm, Thur: 8am-5pm and Fri: 8am-5pm 

CLOSED Public Holidays, Saturdays and Sundays                

Tel 03 9367 1122  

AFTERHOURS & EMERGENCY  Please call our Locum Service on 13 7425 or present to Emergency Department at Sunshine or Footscray Hospitals

For additional information please  click to our contacts page

Uber Drivers

Our practice has become an “UBER preferred practice” which can help UBER drivers to complete their medical assessments for a set fee.  Please call the clinic to arrange an appointment.

Iron Injections Services Available

Your Personal Health Information

Your medical record is confidential. It is the policy of this practice to maintain security of personal information and to ensure that this information is only available to authorised staff. If you need access to your record, we can assist you. Our practice abides by the Australian Privacy Principles. https://www.oaic.gov.au/privacy-law/privacy-act/australian-privacy-principles 

Recalls

We have a system in place to recall patients with clinically significant test results. Our practice also participates in National and State Reminder Systems including Cervical Cytology and Childhood Immunisations. Please speak to reception if you have questions.

Preventative Care Medicine

Our practice is committed to preventive care. Your doctor will seek your permission to be included on our reminder system. We may issue you with a reminder notice from time to time offering you preventative health services appropriate to your care. If you do not wish to be part of this system please let your doctor or reception know. 

Patient Feedback

If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us or use our suggestion box. We take your concerns, suggestions and complaints seriously. However, if you wish to take the matter further and feel that you need to discuss the matter outside of the surgery, you may wish to call the Health Services Commission on 1300 582 113 or write to them at - Level 26, 570 Bourke Street, Melbourne 3000. Website: http://www.health.vic.gov.au/hsc/

Safety and Quality

For information visit   https://www.safetyandquality.gov.au/our-work/general-practice-accreditation/  This practice has a no smoking policy.

Parking

The practice has ample parking to accommodate patients of the practice including a ramp for wheelchair access.

We are a 'Green' Business

Our practice uses solar for most of our energy requirements, which is environmentally friendly.