Appointments, Fees and Forms

Access to medical care

Making an appointment

Please ring (03) 9367 1122 for an appointment or link to online bookings through the tab at the top of each page. 

We are open week days with after hours appointments every day. 

Mon: 8am-5pm, Tues: 8am-5pm, Wed: 8am-5pm, Thur: 8am-5pm and Fri: 8am-5pm 

Every effort will be made to schedule your preferred time and GP. For routine visits however, we advise you to book ahead to ensure continuity of care with your usual doctor.

Emergencies will always be given priority. Longer appointments are available on request. 

If you have forms to be filled out or complex needs to discuss please let reception know. A longer appointment might be preferable.

If you or a family member requires an interpreter, we can organise this for you. Please let us know when you make the appointment.

Booking an appointment is easy and can be done anytime by using our convenient online booking service for some of our doctors. An online booking tab is located at the top of our web pages.

Walk in appointments

Patients without appointments (walk-ins) will be allocated the first available consultation, which may require some waiting.

Home visits

Home visits are available for regular patients whose condition prevents them attending the clinic. Please ring the clinic (9367 1122) or the Locum service after hours (13 74 25) 

Test Results

Test results can be given only by an appointment with your GP - Via a phone telehealth appointment or face to face appointment.

Medical queries by phone or email

Our GPs do not provide routine medical care by phone or email. If you have an urgent question about your care, between appointments, please contact reception. The staff will take a message for your GP who will decide the appropriate response.

Fees

Bulk Billing applies to all patients who hold a valid Medicare card. 

Our receptionists are happy to explain any other fees which apply to services and procedures. Our computers can transmit claims to medicare electronically on your behalf and if you have registered your bank details with Medicare your rebate will be transferred directly to your account. We accept cash, cheque, Eftpos, Visa or Mastercard. 

*As of 01/02/23  Bulk billing is available for:

• Children under 16

• Pension card holders

• Health care card holders

• DVA Patients

• Aboriginal and Aboriginal and Torres Strait islanders Patients

Other consultation fees are:

Standard consultation    $70.00      Rebate $41.40        Out of pocket $28.60

Long Consultation           $110.00    Rebate $80.10       Out of pocket  $29.90

Telehealth Consultation $70.00      Rebate $41.40       Out of Pocket $28.60